Clear & Accurate Patient Statements

At FaiSol LLC, we provide transparent, accurate, and compassionate Patient Billing Services that enhance the patient experience while ensuring your practice gets paid efficiently. We act as an extension of your team—handling all aspects of patient invoicing, communication, and collections with clarity, professionalism, and empathy.

Our process includes:

• Generating timely, detailed patient statements

• Clear breakdown of balances due after insurance

• Easy-to-read formats that minimize patient billing questions

Patient Inquiries & Support:

Our friendly billing support team is available to address patient questions and concerns. We help patients understand their bills, payment options, and insurance responsibilities, promoting trust and faster resolution.

We offer:

• Dedicated phone and email support for billing questions

• Personalized guidance on account balances and payment plans

• Bilingual support available

Flexible Payment Options:

We make it easy for patients to pay, with secure, convenient payment methods that suit their preferences.

Options include:

• Online and mobile payment portals

• Mail-in payments or phone payments

• Payment plans for high-balance accounts

• Text and email reminders for due balances.

HIPAA-Compliant & Secure:

Collections don’t have to feel aggressive. Our approach balances persistence with empathy—recovering revenue while maintaining positive patient relationships. All our patient billing processes are fully compliant with HIPAA standards, ensuring the privacy and protection of sensitive health and payment information.