Frequently Asked Questions

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• What specialties do you work with?
  We work with a wide range of specialties, including primary care, behavioral health, cardiology, orthopedics, internal medicine, and more.
• Do you offer customized billing solutions for different types of practices?
  Yes. We tailor our services based on your specialty, workflow, and goals—whether you’re a solo practitioner, a group practice, or a large healthcare organization.
• What does end-to-end revenue cycle management include?
  Our full-cycle services cover everything from patient eligibility verification, prior authorizations, claim submission, payment posting, denial management, and AR follow-ups to patient billing and support.
• What types of billing and coding services do you offer?
  We provide complete medical billing and coding services, ensuring accurate claim submissions in line with the latest industry standards and payer requirements. Our goal is to reduce denials and accelerate reimbursements.

• Can I track the performance of my billing and collections?
  Absolutely. We provide regular performance reports and transparent insights so you can monitor collections, outstanding AR, and overall revenue cycle health.
• How quickly do you respond to client inquiries or concerns?
  We pride ourselves on responsive support. Our team is available during business hours to assist with any questions or concerns, with quick turnaround times on follow-ups and issue resolution.
• How do you ensure HIPAA compliance?
  Our team follows strict protocols aligned with HIPAA regulations, including secure data handling, encrypted communication, and regular staff training to ensure the privacy and safety of patient information.